Delivery Information

Delivery Information

Australia

All Australian orders are shipped via Australia Post either by regular or express post and a flat rate applies. Postage rates include postage and handling.

Express Post

– Select this option on checkout –  allow 1-3 days depending upon location

Registered Post

– Please contact us via email prior to purchase for pricing.

International

All International order are shipped via Australian Air Mail. Please note some countries may apply taxes and duties on parcels. The parcel recipient is responsible for these such additional charges. As LouLou and Mo takes no responsibility for goods damaged of lost in transit, please contact us prior to placing your order if you would like to use the option of registered international shipping. Please list your desired order as well as listing your countries destination and we will respond with a quote asap.

For International orders that are large, bulky or weighing over 1.5kg an additional shipping cost may be incurred. In the event this occurs we will contact you prior to shipping with a revised quote. Please note rates quoted are in AUS dollars. In addition delivery times are an estimate only and can take up to 14 days depending upon your location.

Delivery Times

All orders on this website are processed within 24 hours. If there are any unforeseeable delays, you will be contacted by our customer service team. Orders will be shipped to you by Australia Post (regular postage) unless international. If you request Australia Post Express we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. If no-one is present to accept delivery, the satchel will be left at the door.

PLEASE NOTE.

Title and risk of loss to all products will pass to you on delivery.
Delivery Information Alli Clark November 1, 2014

 

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